Professional graduation apparel manufacturing services - Terms and conditions for our global partners
These Terms of Service ("Terms") govern your use of Gradsupplier's manufacturing and trading services. By engaging with our services, you agree to be bound by these terms and our commitment to excellence in graduation apparel manufacturing.
Important: These terms apply to all business relationships including wholesale, retail, and custom manufacturing partnerships worldwide.
We provide comprehensive one-stop graduation apparel procurement services, including design consultation, sample development, bulk production, and global logistics. Our in-house design team offers customization services for fabric selection, pattern making, and bulk manufacturing.
7-10 business days
15-25 business days
2-3 business days
All products undergo rigorous quality control including size verification, color fastness testing, and durability assessment. We use premium fabrics and eco-friendly materials meeting international standards.
• Manufacturing defects: Full replacement or refund
• Size discrepancies: Free alterations or exchange
• Color variations: Reprocessing at no charge
• Damage during shipping: Insurance claim support
Custom designs and patterns developed for clients remain confidential. We respect all trademark and copyright requirements for institutional logos and emblems.
Worldwide delivery to USA, Europe, Australia, and other regions. Specialized packaging and logistics solutions ensure safe arrival.
Our liability is limited to the value of the specific order. We maintain comprehensive insurance coverage for manufacturing and shipping risks.
Any disputes will be resolved through good-faith negotiation first, followed by international arbitration if necessary.
Our legal and customer service teams are here to help clarify any aspects of our terms of service.
Contract and compliance inquiries
Order terms and general support
Product standards and warranties
