Terms of Service
Professional graduation apparel manufacturing services - Terms and conditions for our global partners
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Agreement Overview
These Terms of Service ("Terms") govern your use of Gradsupplier's manufacturing and trading services. By engaging with our services, you agree to be bound by these terms and our commitment to excellence in graduation apparel manufacturing.
Important: These terms apply to all business relationships including wholesale, retail, and custom manufacturing partnerships worldwide.
Manufacturing Services
Production Capacity
- Monthly capacity: 60,000-80,000 units
- 48 skilled workers, 3 QC specialists
- 3,500㎡ facility, 2,500㎡ production area
Product Range
- Graduation caps & gowns
- Academic regalia & sashes
- Church robes & accessories
Service Commitment
We provide comprehensive one-stop graduation apparel procurement services, including design consultation, sample development, bulk production, and global logistics. Our in-house design team offers customization services for fabric selection, pattern making, and bulk manufacturing.
Order Terms & Conditions
Minimum Order Requirements
Payment Terms
Production Timeline
Sample Development
7-10 business days
Bulk Production
15-25 business days
Quality Control
2-3 business days
Quality Assurance
Quality Standards
Testing Procedures
Quality Guarantee
All products undergo rigorous quality control including size verification, color fastness testing, and durability assessment. We use premium fabrics and eco-friendly materials meeting international standards.
Return Policy
• Manufacturing defects: Full replacement or refund
• Size discrepancies: Free alterations or exchange
• Color variations: Reprocessing at no charge
• Damage during shipping: Insurance claim support
Additional Terms
Intellectual Property
Custom designs and patterns developed for clients remain confidential. We respect all trademark and copyright requirements for institutional logos and emblems.
Global Shipping
Worldwide delivery to USA, Europe, Australia, and other regions. Specialized packaging and logistics solutions ensure safe arrival.
Liability Limitations
Our liability is limited to the value of the specific order. We maintain comprehensive insurance coverage for manufacturing and shipping risks.
Dispute Resolution
Any disputes will be resolved through good-faith negotiation first, followed by international arbitration if necessary.
Questions About These Terms?
Our legal and customer service teams are here to help clarify any aspects of our terms of service.
Legal Department
Contract and compliance inquiries
Customer Service
Order terms and general support
Quality Assurance
Product standards and warranties